Privacy Policy

Capital Realty Group 

Last Updated: July 9, 2026
Effective Date: July 9, 2026 

 

1. Introduction

Capital Realty Group ("Company," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at capitalrealtygrp.com (the "Site"), contact us through our online forms, interact with our advertisements on social media platforms such as Facebook and Instagram, or otherwise engage with our real estate and property management services. 


Please read this Privacy Policy carefully. If you disagree with its terms, please discontinue use of our Site.


2. Information We Collect 

We may collect information about you in a variety of ways. The information we may collect includes: 

 

2.1 Personal Information You Provide Directly 

When you fill out a contact form, request a property analysis, submit a lead form through Meta (Facebook/Instagram) ads, or otherwise communicate with us, we may collect: 

 

  • Full name 
  • Email address 
  • Phone number 
  • Property address or zip code 
  • Type of property (single family, multi-family, commercial, etc.) 
  • Nature of your inquiry (property management, sale, investment, rental) 
  • Any additional information you voluntarily provide in messages or forms 

 

2.2 Information Collected Automatically 

When you visit our Site, we may automatically collect certain technical information, including: 

 

  • IP address and approximate geographic location 
  • Browser type and version 
  • Operating system 
  • Pages visited and time spent on each page 
  • Referring URL (the page you came from before visiting our Site) 
  • Date and time of your visit 

 

This information is collected through cookies, web beacons, pixels, and similar tracking technologies. 


2.3 Information from Third-Party Platforms 

If you interact with our advertisements on Facebook, Instagram, or other Meta platforms, Meta may share with us the information you provide through our lead generation forms, subject to Meta's own Privacy Policy. We receive only the information you explicitly submit through those forms. 

 

3. How We Use Your Information 

We use the information we collect for the following purposes: 

 

Purpose 

Legal Basis 

To respond to your inquiries and provide requested services 

Performance of a contract / Legitimate interest 

To schedule consultations and property analyses 

Performance of a contract 

To send you information about our property management and real estate services 

Legitimate interest / Consent 

To improve our website, marketing, and services 

Legitimate interest 

To comply with legal obligations 

Legal compliance 

To prevent fraud and ensure security 

Legitimate interest 

To optimize our advertising campaigns on Meta and other platforms 

Consent / Legitimate interest 

We will never sell your personal information to third parties for their own marketing purposes. 


4. Sharing Your Information 

We may share your information in the following limited circumstances: 


4.1 Service Providers 

We may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you, including: 

  • Customer relationship management (CRM) platforms 
  • Email communication services 
  • Website hosting and analytics providers 
  • Advertising platforms (Meta/Facebook, Google) 

 

All service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them. 

 


4.2 Business Transfers 

If Capital Realty Group is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. 

 

4.3 Legal Requirements 

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). 

 

4.4 Protection of Rights 

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person. 

 

5. Cookies and Tracking Technologies 

Our Site uses cookies and similar tracking technologies to enhance your experience and collect information about how you use our Site. 


5.1 Types of Cookies We Use 

  • Essential Cookies: Necessary for the Site to function properly. 
  • Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics). 
  • Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our ad campaigns (e.g., Meta Pixel / Meta Dataset). 

 

5.2 Meta Pixel (Dataset) 

Our Site uses the Meta Pixel (now called Meta Dataset), a tracking technology provided by Meta Platforms, Inc. This tool allows us to: 

  • Measure the effectiveness of our Facebook and Instagram advertising campaigns 
  • Build audiences for future advertising based on website visitors 
  • Optimize ad delivery to users most likely to be interested in our services 

 

The Meta Pixel may collect your IP address, browser information, and actions you take on our Site. This data is processed by Meta in accordance with Meta's Privacy Policy. 

 

5.3 Managing Cookies 

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Please note that disabling cookies may affect the functionality of our Site. 

 

You may also opt out of interest-based advertising by visiting: 


6. California Privacy Rights (CCPA / CPRA) 

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). 

 

6.1 Your Rights 

You have the right to: 

 

  • Know what personal information we collect, use, disclose, and sell about you 
  • Delete personal information we have collected from you (subject to certain exceptions) 
  • Correct inaccurate personal information we maintain about you 
  • Opt-Out of the sale or sharing of your personal information 
  • Non-Discrimination — we will not discriminate against you for exercising any of your CCPA rights 


6.2 Categories of Personal Information Collected 

In the past 12 months, we have collected the following categories of personal information: 

 

Category 

  • Identifiers 
  • Commercial information 
  • Internet/network activity 
  • Geolocation data 
  • Inferences 


Examples

Name, email, phone, IP address 

Property type, service inquiries 

Pages visited, browser type 

Approximate location from IP 

Preferences based on interactions 


6.3 How to Exercise Your Rights 

To exercise your California privacy rights, please contact us using the information in Section 10 below. We will respond to verifiable consumer requests within 45 days as required by law. 


7. Fair Housing Compliance 


Capital Realty Group is committed to full compliance with the Federal Fair Housing Act, the California Fair Employment and Housing Act, and all applicable fair housing laws. We do not discriminate in the provision of real estate or property management services on the basis of race, color, national origin, religion, sex, familial status, disability, sexual orientation, source of income, or any other protected class. 

 

Our advertising practices, including our use of Meta Ads, comply with Meta's Special Ad Category requirements for Housing. We do not use advertising targeting that excludes protected classes. 


8. Data Retention 

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically: 

 

  • Lead and contact information: Retained for up to 3 years from the date of last contact, or as long as a business relationship exists 
  • Website analytics data: Retained for up to 26 months 
  • Legal and compliance records: Retained as required by applicable law 

 

9. Security of Your Information 

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include: 

 

  • Secure Socket Layer (SSL) encryption for data transmission 
  • Access controls limiting who can access personal data 
  • Regular security assessments of our systems 

 

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. 


10. Contact Us 


If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: 

 

Capital Realty Group

Attn: Privacy Compliance
San Mateo, California 

 

Phone: 650.342.0373

Website: capitalrealtygrp.com 

 

For California privacy rights requests, please include "California Privacy Request" in your subject line. 

 

11. Changes to This Privacy Policy 

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site after any changes constitutes your acceptance of the revised Privacy Policy. 


12. Third-Party Links 

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit. 

 

This Privacy Policy was prepared for Capital Realty Group and is intended to comply with applicable U.S. federal and California state privacy laws, including the CCPA/CPRA, as well as Meta Platforms advertising policies. This document does not constitute legal advice. Capital Realty Group is encouraged to have this policy reviewed by a licensed California attorney.