Privacy Policy
Capital Realty Group
Last Updated: September, 2026
Effective Date: September, 2026
1. Introduction
Capital Realty Group ("Company," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at capitalrealtygrp.com (the "Site"), contact us through our online forms, interact with our advertisements on social media platforms such as Facebook and Instagram, or otherwise engage with our real estate and property-management services.
Please read this Privacy Policy carefully. If you disagree with its terms, please discontinue use of the Site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes the following.
2.1 Personal Information You Provide Directly
When you fill out a contact form, request a property analysis, submit a lead form through Meta (Facebook or Instagram) ads, opt in to receive SMS messages, or otherwise communicate with us, we may collect your full name, email address, phone number, property address or ZIP code, property type, the nature of your inquiry, SMS consent and opt-out records, and any additional information you voluntarily provide in messages or forms.
2.2 Information Collected Automatically
When you visit the Site, we may automatically collect certain technical information, including your IP address and approximate geographic location, browser type and version, operating system, pages visited and time spent on each page, referring URL, and the date and time of your visit.
This information may be collected through cookies, web beacons, pixels, and similar tracking technologies.
2.3 Information from Third-Party Platforms
If you interact with our advertisements on Facebook, Instagram, or other Meta platforms, Meta may share with us the information you provide through its lead-generation forms, subject to Meta’s own privacy policy. We receive only the information you explicitly submit through those forms.
3. How We Use Your Information
We may use the information we collect to respond to inquiries and provide requested services; schedule consultations, property analyses, and appointments; send service-related communications and, where permitted by law, information about our real estate and property-management services; improve our Site and services; measure the performance of our own advertising; comply with legal obligations; and prevent fraud and help maintain the security of our systems.
All-states marketing and promotional restriction. Data will not be sold or shared with third parties for promotional or marketing purposes. We do not sell phone numbers or SMS opt-in information. We may use information internally to communicate with you about our own services when permitted by applicable law and, where required, with your consent.
4. Sharing Your Information
We may disclose your information only in the limited circumstances described below.
4.1 Service Providers Acting on Our Behalf
We may share personal information with carefully selected vendors and service providers that process information on our behalf and under appropriate confidentiality and use restrictions. These providers may include customer relationship management and texting platforms, email and communications providers, appointment-scheduling tools, website hosting providers, analytics and measurement providers, security and fraud-prevention providers, and technical support providers.
These providers may access or process information only as reasonably necessary to perform services for Capital Realty Group. They may not sell your phone number or SMS opt-in information, and they may not use information obtained from our contact forms or SMS program for their own independent marketing or promotional purposes.
Data will not be shared with third parties for promotional or marketing purposes outside of the services they provide on our behalf.
4.2 Business Transfers
If Capital Realty Group is involved in a merger, acquisition, reorganization, or sale of all or a portion of its assets, your information may be transferred as part of that transaction, subject to applicable law and any required notice.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency.
4.4 Protection of Rights and Safety
We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.
5. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to support Site functionality, understand how visitors use the Site, maintain security, and measure the performance of our own advertising and services.
5.1 Types of Cookies We Use
Essential cookies are necessary for the Site to function properly. Analytics cookies help us understand how visitors interact with the Site, such as through Google Analytics. Advertising-measurement technologies may help us measure the effectiveness of our own Facebook, Instagram, Google, or other advertising campaigns.
We do not use cookies, pixels, or similar technologies to sell phone numbers or SMS opt-in information. We do not share contact-form submissions, phone numbers, or SMS opt-in information with third parties for their independent promotional or marketing purposes.
5.2 Meta Pixel or Similar Technologies
The Site may use the Meta Pixel, Meta Dataset, or similar technologies provided by third-party platforms. These technologies may collect limited technical or usage information, such as IP address, browser information, pages viewed, and actions taken on the Site, to help us measure the performance of our own advertising and improve the Site.
Any use of these technologies must be configured consistently with this Privacy Policy. In particular, Capital Realty Group will not provide phone numbers, SMS opt-in information, or contact-form submissions to advertising platforms for their independent promotional or marketing purposes. If a tracking or audience-building feature does not comply with this restriction, we will disable that feature or revise this Privacy Policy before using it.
Third-party platforms may process technical information under their own privacy policies. You should review the applicable privacy policy for any third-party platform you use.
5.3 Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Disabling cookies may affect the functionality of the Site.
You may also review available choices for interest-based advertising through the Digital Advertising Alliance, the Network Advertising Initiative, and Meta Ad Preferences.
6. SMS and Text-Messaging Program
With your consent, Capital Realty Group may use SMS text messages to respond to inquiries, confirm appointments, send reminders, provide schedule updates, communicate important changes, and provide information about requested real estate and property-management services. Message frequency varies. Message and data rates may apply.
You can cancel SMS messages at any time by replying STOP. After you send “STOP,” we will send a message confirming that you have been unsubscribed, and you will no longer receive SMS messages from us unless you later opt in again. You may reply HELP for assistance or contact us at contact@capitalrealtygrp.com.
Carriers are not liable for delayed or undelivered messages. Consent to receive SMS messages is not a condition of purchasing or receiving goods or services.
Data will not be sold or shared with third parties for promotional or marketing purposes. We do not sell phone numbers or SMS opt-in information. We may share information with messaging and other service providers only as necessary for them to provide services on our behalf, subject to the restrictions described in Section 4.1.
For information about how we collect, use, disclose, and protect personal information, please review this Privacy Policy at https://www.capitalrealtygrp.com/privacy-policy.
7. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you may have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). The all-states data-sharing and SMS statements in Sections 3, 4, 5, and 6 apply to all individuals, including California residents. The rights described in this Section 7 are additional rights that may apply to California residents under applicable law.
7.1 Your Rights
Subject to applicable law and certain exceptions, you may have the right to know what personal information we collect, use, disclose, and sell about you; delete personal information we have collected from you; correct inaccurate personal information we maintain about you; opt out of the sale or sharing of your personal information; and receive equal treatment for exercising applicable privacy rights.
7.2 Categories of Personal Information Collected
In the past 12 months, we may have collected the following categories of personal information: identifiers, commercial information, Internet or network activity, geolocation data, and inferences.
Examples may include your name, email address, phone number, IP address, property type, service inquiries, pages visited, browser type, approximate location derived from IP address, and preferences based on interactions with the Site or our services.
7.3 How to Exercise Your Rights
To exercise applicable California privacy rights, please contact us using the information in Section 11 below. We will respond to verifiable consumer requests within the time required by applicable law.
8. Fair Housing Compliance
Capital Realty Group is committed to compliance with the Federal Fair Housing Act, the California Fair Employment and Housing Act, and all applicable fair-housing laws. We do not discriminate in the provision of real estate or property-management services on the basis of race, color, national origin, religion, sex, familial status, disability, sexual orientation, source of income, or any other protected class.
Our advertising practices, including our use of Meta Ads, must comply with Meta’s Special Ad Category requirements for housing. We do not use advertising targeting that excludes protected classes.
9. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Lead and contact information may be retained for up to three years from the date of last contact, or as long as a business relationship exists. Website analytics data may be retained for up to 26 months. Legal and compliance records may be retained as required by applicable law.
10. Security of Your Information
We implement commercially reasonable technical and organizational security measures to protect personal information from unauthorized access, use, or disclosure. These measures may include secure-socket-layer encryption for data transmission, access controls limiting who may access personal data, and security assessments of our systems.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect personal information, we cannot guarantee its absolute security.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Capital Realty Group
Attn: Privacy Compliance
1200 Howard Ave
Burlingame, CA 94010, United States
Phone: 650.342.0373
Alternate phone: 650.745.2711
Email: contact@capitalrealtygrp.com
Website: capitalrealtygrp.com
For California privacy-rights requests, please include “California Privacy Request” in the subject line.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy to the extent permitted by applicable law.
13. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
This Privacy Policy was prepared for Capital Realty Group and is intended to comply with applicable U.S. federal and California state privacy laws, including the CCPA/CPRA, as well as Meta Platforms advertising policies. This document does not constitute legal advice. Capital Realty Group is encouraged to have this policy reviewed by a licensed California attorney.
